Privacy Policy

Our Commitment to Your Privacy

At Foxxtech, we understand the importance of protecting your personal information. This privacy policy sets out how we collect, use, and safeguard your data in compliance with relevant UK data protection laws.

Effective Date: 21 July, 2025
Company Name: Foxxtech Ltd
Registered Office: 12 Victoria Place, Stoke-on-Trent, ST4 2LU
Email: mail@foxxtech.uk
Website: www.foxxtech.uk

1. Introduction

Foxxtech Ltd is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or make a purchase.

2. What Information We Collect

We may collect and process the following personal information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely via third-party providers)
  • Order history and preferences
  • IP address and browser data
  • Any communication or correspondence with us

3. How We Use Your Information

We collect your information to:

  • Process and deliver your orders
  • Communicate with you regarding your purchase
  • Respond to customer service queries
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Send occasional marketing communications (only if you opt-in)

4. Legal Basis for Processing

We process your data under the following legal grounds:

  • Contractual necessity: to fulfil your order
  • Legitimate interests: to improve service and protect our business
  • Consent: for optional marketing messages
  • Legal obligation: to comply with tax, fraud, or regulatory requirements

5. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Dropshipping suppliers and logistics partners to fulfil your order
  • Payment processors (e.g. Stripe, PayPal)
  • Marketing and analytics services (e.g. Google Analytics, Facebook Pixel)
  • Legal or regulatory bodies when required

All third parties we work with are GDPR-compliant and handle data securely.

6. Data Retention

We retain your personal data for as long as necessary to:

  • Complete your transactions
  • Comply with legal and tax obligations
  • Maintain accurate business records

After this period, your data will be securely deleted or anonymised.

7. Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing at any time
  • Object to or restrict data processing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please email us at mail@foxxtech.uk

8. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyse traffic, and personalise content. You can manage cookie preferences via your browser settings.

9. Security Measures

We take data security seriously and use:

  • Secure HTTPS encryption
  • Password-protected admin access
  • PCI-compliant payment processors
  • Regular website and plugin updates

However, please be aware that no method of online transmission is 100% secure.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We recommend reviewing this policy periodically.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Foxxtech Ltd
Email: mail@foxxtech.uk
Phone: +44 7477895050